Very interesting. In the very least, perhaps it will help take narrow the information gap that seems to be out there, where patients perceive one thing, but the medical providers don't explain things well enough or ask the right questions.

Jan

Unfortunately, they are still in the planning the process. I tried to make a report and was told they will contact me soon.

HI

It is better to make a report.Keep your records.You never know when they will contact you.Always write down who you talk to date n time.They have to respond.I been told to write my story and send it to President Obama.His office I hear does respond.
In a hospital you can ask to have an incident report made and request a copy for your records.
We do have a voice.It needs to be heard.
Cassiecass

Where do you send a report now? I don't see any instructions anywhere? I can't imagine how many man hours it would take to screen thousands of complaints or how such an office or agency would function.

For me in NYS I am filing with the State
and The Joint commission..Hospitals do not like you to know the Joint commission does respond to complaints.
Too many complaints filed with the commission hospitals can not get accrediation.

Your state dept of hospitals , your insurance company.
You can file with the State licensing dept.
You are correct the article does not guide us yet to the right area to complain but the above is a start

Cassiecass