I have been trying to schedule an appointment for my 14 year old daughter who has had her j-pouch for 2 year now. As of late, she is complaining that she doesn’t feel as though she is completely evacuating so it it leading to many trips to the bathroom & a lot of time spent there. Her surgeon made a recommendation for Duffy & Bracken and I have been trying to schedule an appointment for almost 2 weeks now. They claim that I need to sign an authorization form but have not sent it to me despite repeat calls and the therapist left a note in the computer that she wanted to know what I meant by j-pouch. This did not leave me feeling to confident. I would prefer to use a facility that accepts insurance but I can go out of network if necessary. I am hoping that others on here can give me a recommendation for facility and even therapist as well. Thanks in advance.