Email from Ilex.
Good day
Thank you for your email. We are aware of this article which has been published by an Australian Website who do not represent the FDA and have printed this information without verifying the authenticity of the facts. As with all online information, facts need to be checked before believing.
We are not going out of business. As stated previously we have experienced a distribution issue which we are doing our best to resolve as quickly as possible. Two of our key ingredients are on back order as a result of non-manufacture during the covid pandemic. We were able to manufacture a very limited amount of product exclusively for the USA market earlier this year with what we had on hand. Now we have to wait in line to obtain the ingredients required to manufacture. Unfortunately, there is a time delay in this and as a small company, we are not a priority even though our product is desperately needed worldwide. We have stated on our website that our product is temporarily unavailable until 2024 , any updates regarding supply with be posted in the announcement bar on our website.
Naturally we cannot go into this kind of details with the multitude of emails we respond to daily . We do respond to every email received and the majority of our customers accept that we will advise as soon as we have stock availability, which is why you were able to purchase stock a couple of months ago.
Trust this satisfies your query.
Kind regards
Sales
Ilex Health Products