So it says I have a private message but I can't find it! I am trying but all I see is my old ones. It's weird and I am trying to figure this out. Any idea why?
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Where does it say you have a private message and how are you looking for it? The answers will help me figure out what is going on.
Jan
Jan
My account continually says I have a new PM but I don't that I can see. I've clicked on everything but I still have the "New PM" message.
Sometimes I have to go back a couple of pages to find an unread message.
If that does not work, try logging out, close your browser, then log back in.
Jan
If that does not work, try logging out, close your browser, then log back in.
Jan
It's the last option where you can chose what to do. Like a new post or reply
Not sure what you mean, but if you click on the "Go" tab, then "Personal Zone," then "Private Messaging," you'll see a list of all your messages. There may be several or many pages. Just like in the forums, there will be a highlight next to any with unread messages.
You have to open it in order for the flag to go away. I have experienced some delays in the flag going away.
Jan
You have to open it in order for the flag to go away. I have experienced some delays in the flag going away.
Jan
Danielle- are you talking about the tabs at the top of the forums, where there is a new tab indicating a new PM? Sometimes there can be a reply to an old thread that you never opened, and this will keep the flag showing. That happens to me sometimes where I get a short reply like "Thanks!" That I read in the email notification and do not follow the link to open the message because I did not intend to reply again. Once it drops down to the bottom of the page, or the next page, it can be easy to miss.
Jan
Jan